Privacy Policy

Privacy Policy In an effort to protect your privacy, we provide this notice explaining our online information practices. This privacy statement discloses the privacy practices for www.coppertreehomes.com and any of their related companies Coppertree Homes strives to build customers’ trust and confidence in the Internet by promoting the use of fair information practices. We are making our privacy policy available to you because we want to demonstrate our commitment to your privacy. Our approach to managing information from our website is always “customer privacy first”. This means that we carefully select how we use your information with our related companies and certain third party vendors and at the time that your information is provided to us we will give you the opportunity to decline the sharing of your information with other entities. If you feel that we are not abiding by this privacy policy, please contact our corporate websmaster by sending an email to designs@coppertreehomes.com. Types of Information We Collect This policy applies to all information collected or submitted on our web sites. There are two categories of information: Anonymous and Personally Identifiable. Anonymous Information is information that cannot be tied to an identifiable customer. Examples include general web site traffic information such as total number of customers visiting our site, or suggestion box submissions where submitting information is optional. Personally Identifiable Information is information that tells us specifics about you, such as name, email and zip code. We use this to deliver personalized information to you. An example is the Interest List on www.coppertreehomes.com, which keeps customers informed about upcoming communities. How We Use Your Information Anonymous Information • Anonymous Information cannot be tied to personally identifiable information. We use this information to improve our site. This information helps us focus our resources on the features that are most popular with our customers. It is quite possible that we will share non-identifiable aggregated demographic information with our partners and advertisers. For example, we may tell an advertiser that a specific number of customers visited an area on our web site, but we will not disclose anything that could be used to identify individuals. Personally Identifiable Information • Registration Information: If you are providing personally identifiable information on a registration page (such as Customer’s Log In on www.coppertreehomes.com) it will be used solely to respond to your inquiries unless we indicate that it may be shared with other Coppertree Homes affiliated companies or selected outside vendors. If we indicate such sharing you will be given the opportunity to decline such use. • Request Information: If you are providing personally identifiable information on a request for information or services page, such as Contact Us. We will use this information only to reply to your request in that category. For example, if you register to be notified when community information will be available, we will send periodic e-mails to notify you of that information. We do not share email lists outside our affiliated companies unless we tell you that in advance and provide you the opportunity to decline such use. We do not sell or make your information available to marketing agencies or outside parties unless we advise you in advance and provide you the opportunity to decline such use. Cookies A cookie is a piece of data stored on the user’s hard drive that contains information about the user. Our websites use cookies. When a customer fills out a form on our site, such as when registering for Home Owner Services or signing up for our blog. The contents of the forms are saved in a cookie on their hard drive. The next time the customer needs information, such as when submitting a customer service request or requesting info, the information is automatically populated for them from the cookie. We never link cookies to personally identifiable information. Our use of cookies is specific to storing registration/form information so the user will not have to enter it more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback is that the user will be limited in some areas of our site such as the Home Owner Services section on www.coppertreehomes.com, which uses the information stored in the cookie to submit to a customer service request. Children’s Privacy Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information through our web site from those we actually know are under age 13, and no part of our website is structured to attract anyone under age 13. Choice/Opt-Out Customers who no longer wish to receive our materials may opt-out of receiving these communications by replying with “unsubscribe” in the subject line of the email, or email us at designs@coppertreehomes.com. How To Contact Us Should you have questions or concerns about Coppertree Homes’ privacy policies, please send an email to designs@coppertreehomes.com. Notification of Changes If we decide to change our privacy policy, we will post those changes on our home pages. We want our customers to be aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify customers by email. Our customers will have a choice as to whether or not we can use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.